AI for Workplace Productivity and Digital Automation
Use AI tools to improve daily work, communication, reporting, planning, research, and simple workflow automation.
2 daysRM1,800Certificate of Completion
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Courses
Explore Diamond Academy public and corporate training programmes. Each course is designed to help participants gain practical skills, complete guided activities, and receive a Diamond Academy Certificate of Completion.
All public courses are 2 daysNormal fee RM1,800Early bird RM1,500Group RM1,350No SST
Customer Service Excellence in the Digital Age
Build practical customer service skills for modern customer expectations, complaint handling, service recovery, and digital engagement.
2 daysRM1,800Certificate of Completion
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Leadership and Team Management in a Digital Workplace
Strengthen leadership, delegation, team coordination, communication, and performance management in a digitally enabled workplace.
2 daysRM1,800Certificate of Completion
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Entrepreneurship Business Management with Digital Tools
Learn practical business management skills covering planning, operations, marketing, financial awareness, and digital tools.
2 daysRM1,800Certificate of Completion
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Digital Transformation for Business Teams
Help teams understand digital transformation, automation, AI adoption, data use, and practical workflow improvement.
2 daysRM1,800Certificate of Completion
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Data Analytics for Business Decision-Making
Use simple data thinking to improve business decisions, reporting, tracking, and performance visibility.
2 daysRM1,800Certificate of Completion
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Cybersecurity Awareness and Safe Digital Work
Build safe digital work habits to reduce common cybersecurity risks in daily business operations.
2 daysRM1,800Certificate of Completion
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Robotics Integration and Workplace Automation Awareness
Gain practical awareness of robotics integration, automation concepts, smart workplace systems, and productivity improvement.
2 daysRM1,800Certificate of Completion
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AI for Sales, Marketing and Customer Engagement
Use AI to support marketing content, customer replies, sales follow-up, campaign planning, and customer engagement.
2 daysRM1,800Certificate of Completion
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Microsoft 365 and Digital Productivity
Improve daily office productivity using practical digital tools for documents, communication, file organisation, meetings, and task tracking.
2 daysRM1,800Certificate of Completion
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Communication Skills for Professional Teams
Improve professional communication, workplace writing, active listening, feedback, and team coordination.
2 daysRM1,800Certificate of Completion
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