2-day live online or corporate training

AI for Sales, Marketing and Customer Engagement

Use AI to support marketing content, customer replies, sales follow-up, campaign planning, and customer engagement.

Duration2 days
ModeLive online or corporate
FeeRM1,800 normal
CertificateCertificate of Completion

Problem This Course Solves

Sales and marketing teams need more content and faster follow-up, but many do not have enough time or structure. This course shows how AI can support practical sales and marketing tasks.

Who Should Attend

Sales teams, marketing teams, business owners, customer service teams, entrepreneurs, and admin teams supporting sales.

What Participants Will Learn

  • Use AI to plan marketing content
  • Create customer reply drafts
  • Prepare simple sales follow-up messages
  • Improve campaign planning and customer engagement

What Participants Will Produce

  • 30-day content idea list
  • Customer reply script bank
  • Sales follow-up sequence
  • Simple campaign plan

Course Modules

  • AI for marketing foundations
  • Customer persona and message planning
  • AI for content drafting
  • Sales follow-up workflows
  • Customer engagement planning
  • Final campaign activity
Upcoming dates

Public intakes for this course

Only public programme cards should be hidden after completion. This course page remains active.

DA-PUB-2610-SM01

AI for Sales, Marketing and Customer Engagement

20-21 Oct 2026

2 days, live online. RM1,800 normal fee.

DA-PUB-2703-SM01

AI for Sales, Marketing and Customer Engagement

2-3 Mar 2027

2 days, live online. RM1,800 normal fee.

DA-PUB-2707-SM01

AI for Sales, Marketing and Customer Engagement

13-14 Jul 2027

2 days, live online. RM1,800 normal fee.

DA-PUB-2711-SM01

AI for Sales, Marketing and Customer Engagement

23-24 Nov 2027

2 days, live online. RM1,800 normal fee.

Corporate version available

This course can be customised for departments, companies, agencies, and workforce development initiatives.